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Digital health record system
Made for India

Capacity:

Full-time role

Done for:

Farmako (YC 20)

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Health records are proven to improve health outcomes across the world. But in India the health records are fragmented and not in the control of the patients.

Farmako set out to change that and create better health outcomes.

Who did we build this for?

Health records are essential for everyone.

But we decided to choose people aged 35+ who have higher chances of developing medical conditions and need more attention. Expand it for others later.

Complete research is protected under NDA

We built an entire ecosystem.

Apps for Doctors, laboratories, pharmacisies and the patients.

This is the Patient/user facing app.

The design decisions were made for users of age 35+

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The dashboard acted as the one-stop access to everything in the Farmako ecosystem.

  • Uploading records

  • Finding doctors

  • Finding laboratories

  • Buying medicine

We also added tools to manage health better like medicine reminder, trackers, etc

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Providing HEALTH ID as email ID at non-partner labs reduced the friction of uploading the documents again on the platform. (The users were sent a copy on thier Gmail too)

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We also made physical merchandises to influence the health outcomes

Challenges:

  1. Users were not educated about the importance of health records.

  2. Huge portion of hospitals held on to the patient files with no way to access them easily.

  3. The process of collecting reports and uploading them is time-consuming.

  4. The medical ecosystem is resistant to change and breaking into it was difficult.

The team

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