With love for games,
I redesigned steam.

Capacity:

Self-initiated learning

Okay here is the deal, the year was 2003 and Valve corporation released Steam. It was revolutionary - a one-stop store for everything gaming. It still is relevant 20 years later and one of the most used platforms in the world.

While I was using it recently, I asked myself how would I do steam in 2023? Steam felt outdated and a lot of people I spoke to agreed. I wanted to give it a UI overhaul.

Dear steam, this is 2023.

We can do better - look at your competition.

Step 1: We do some research.

Health records are essential for everyone.

But we decided to choose people aged 35+ who have higher chances of developing medical conditions and need more attention. Expand it for others later.

Complete research is protected under NDA

We built an entire ecosystem.

Apps for Doctors, laboratories, pharmacisies and the patients.

This is the Patient/user facing app.

The design decisions were made for users of age 35+

The dashboard acted as the one-stop access to everything in the Farmako ecosystem.

Uploading records
Finding doctors
Finding laboratories
Buying medicine

We also added tools to manage health better like medicine reminder, trackers, etc

Providing HEALTH ID as email ID at non-partner labs reduced the friction of uploading the documents again on the platform. (The users were sent a copy on thier Gmail too)

We also made physical merchandises to influence the health outcomes

Challenges:

Users were not educated about the importance of health records.
Huge portion of hospitals held on to the patient files with no way to access them easily.
The process of collecting reports and uploading them is time-consuming.
The medical ecosystem is resistant to change and breaking into it was difficult.

The team